Get in Touch

Our support team aims to respond within 24 hours on weekdays. During peak travel seasons (June–August and December) response times may be slightly longer, but we always get back to every message.

You can report any profile, activity, post, or message directly inside the app — tap the three-dot menu on any content and select "Report." Reports are reviewed by our moderation team, usually within 24 hours. For urgent safety concerns, email us directly at [email protected].

If your account was suspended and you believe it was an error, you can submit an appeal directly from the suspension screen in the app. Alternatively, email [email protected] with your registered email address and we'll review your case. Most appeals are resolved within 2 business days.

Yes. You can delete your account and all associated data from within the app (Profile → Settings → Delete Account). This permanently removes your profile, messages, and activity history. If you need additional help with a data request, email us at [email protected].

We're open to partnerships, press inquiries, and collaborations with travel brands and communities. Send a brief description to [email protected] and we'll route it to the right person. Please note that support@ is shared — business inquiries may take a few extra days.